ISO Standards Maritime Training Courses

Those involved in company quality management systems

Those seeking to further their career in quality management and auditing

The plan, do, check, act (PDCA) cycle

Relationship between quality management and customer satisfaction

The high-level structure and the 10 sections of the ISO 9001:2015 standard

The process approach is used in quality management

The model of a process based quality management system, the structure and content of ISO 9001

Understand the basis and needs for management systems and how they will help organisations improve internally and externally

Plan, perform, and report on audits relating to ISO 9001:2015

Assess internal and supplier management systems for quality

Enable management to improve operations, and performance and ensure economical savings

Demonstrate due diligence to responsibilities

Interpretation of the requirements of ISO 9001:2015 and how to audit against them

Types of audit: 1st, 2nd & 3rd party fully explained with practical case studies

Auditing techniques: planning, preparation, performance, reporting, and follow-up close outs

Writing audit findings as audit reports including accidents, incidents, and hazardous occurrences

Corrective and preventive action, and being able to identify major, minor, and observations

Interactive training: combining lectures with practical application of the techniques and requirements in team role play scenarios

Course examination to test understanding of auditing ISO requirements

The plan, do, check, act (PDCA) cycle

The relationship between quality management and customer satisfaction

The high-level structure and the 10 sections of the ISO 14001:2015 and ISO 45001:2018 standards

The process approach is used in integrated management

Understand the inter-relationship between ISO 9001, 14001 and 45001

Understand the requirements and legal implications of OHS and environmental legislation

Understand the basis and need for integrated management systems and how they help organisations improve internally and externally

Plan, perform, and report on audits relating to ISO 14001 45001

Assess internal and supplier management systems for safety and the environment

Enable management to improve their operations, and performance and ensure economical savings

An introduction to safety and environmental management systems

An introduction to the relationship between ISO 9001, 14001, and 45001

Types of audits – 1st, 2nd, and 3rd party – with practical case studies 

Auditing techniques: planning; preparation; performance; reporting and follow-up closeouts 

Writing audit findings as audit reports including accidents, incidents, and hazardous occurrences  

Corrective and preventive action and being able to identify major, minor, and observations for the environment and OH&S

Interactive training, combining lectures with practical application of the techniques and requirements in team role-play scenarios

Senior and middle management of companies that operate a single or integrated management system

Those in a position of authority and accountability

Those wishing to understand the requirements of leadership and commitment under the ISO standards

The accountabilities of senior management in regards to the implementation and management of the ISO standards, in particular the requirements under Clause 5 – Leadership. This includes, but is not limited to

Taking accountability for the effectiveness of the management system 

Ensuring that company objectives are established 

Ensuring the integrity of the management system requirements in the organisation’s business processes 

Process approach and risk-based thinking 

Ensuring that resources needed are available 

Communicating the importance of the management system and conforming to requirements 

Ensuring that the management system achieves its intended results

Engaging, directing and supporting persons to contribute to the effectiveness of the management system

Promoting improvement 

Supporting other relevant management roles to demonstrate their leadership as it applies to their area of responsibility 

Taking overall responsibility and accountability for the prevention of work-related injury and ill health, as well as the provision of safe and healthy workplaces and activities 

Developing, leading and promoting a culture in the organisation that supports the intended outcomes of the management system 

Protecting workers from reprisals when reporting incidents, hazards, risks and opportunities

Ensuring the organisation establishes and implements a process for consultation and participation of workers

Supporting the establishment and functioning of health and safety committees

Understand the requirements as set out by the three international standards – a general introduction and familiarisation with the clauses of the standards

Personnel involved in information security management

Those involved in other management systems (such as ISO 9001:2015)

Principles of information security and information security management

The ISO 27000 family of standards

The structure of ISO 27001:2022

Key concepts and principles of ISO 27001:2013 including clauses, definitions and regulations

A breakdown of the requirements of ISO 27001:2013

Understanding the approaches, standards, methods and techniques used for the implementation and management of an Information security management system

ISO 27001 certification and what it means

Principles of risk management

The structure of ISO 31000:2018

Key concepts and principles of ISO 31000:2018 including clauses, definitions and regulations

A breakdown of the requirements of ISO 31000:2018

Recognise the principles, framework and process for managing risks relevant to your organisation

The various stages of risk management

Practical examples of conducting risk assessments